Comprehensive drinking water analysis for rural Canadian communities. Ensure your family's safety with certified laboratory testing and expert recommendations.
Complete service information
Our certified laboratory tests for bacteria, heavy metals, minerals, pH levels, and over 50 contaminants to ensure your water meets Canadian safety standards.
Receive easy-to-understand results with comparisons to Health Canada guidelines, including specific recommendations for any issues detected in your water supply.
Serving rural Canadian communities with specialized knowledge of well water, surface water sources, and regional water quality challenges specific to your area.
Complete the form below and we'll send you everything needed to test your water
Effective Date: January 1, 2025
ClearFlow Testing Canada ("we," "our," or "us") collects information you provide when requesting water testing services, including:
We use collected information to:
We do not sell or rent your personal information. We may share information with:
We implement industry-standard security measures to protect your information, including encryption, secure servers, and restricted access protocols.
Under Canadian privacy law, you have the right to:
We retain your information for as long as necessary to provide services and comply with legal obligations, typically 7 years for test records as required by Canadian regulations.
For privacy-related questions or to exercise your rights, contact us at privacy@clearflowtesting.ca or call 1-800-WATER-TEST.
Effective Date: January 1, 2025
By requesting water testing services from ClearFlow Testing Canada, you agree to these Terms of Service. Our services include providing water testing kits, laboratory analysis, and result reporting for rural Canadian water sources.
Our services include:
You agree to:
Test accuracy depends on proper sample collection. We provide detailed instructions, but cannot guarantee results if protocols are not followed. Samples must be returned within 48 hours of collection for bacterial testing.
Test results are provided for informational purposes. While our laboratory is certified and follows Canadian standards, results represent conditions at the time of sampling only. We recommend:
ClearFlow Testing Canada provides testing and reporting services only. We are not liable for:
Payment is due at time of service request. Prices include kit delivery, analysis, and reporting. Rush processing available for additional fees.
We reserve the right to modify services, pricing, and terms with 30 days notice to active customers.
These terms are governed by Canadian federal law and the laws of the province where services are provided.
Questions about these terms? Contact us at info@clearflowtesting.ca or 1-800-WATER-TEST.
Effective Date: January 1, 2025
ClearFlow Testing Canada stands behind the quality of our services. Refunds are available under specific circumstances:
You are eligible for a full refund if:
Partial refunds (50% of service fee) may be issued if:
Refunds are not available when:
To request a refund:
Rush processing fees are non-refundable once expedited processing begins, except in cases of laboratory error.
If your kit arrives damaged, contact us immediately with photos. We'll ship a replacement at no charge and issue a refund if requested.
We guarantee:
If you're unsatisfied with our refund decision, you may request review by our service quality team within 14 days.
Email: refunds@clearflowtesting.ca
Phone: 1-800-WATER-TEST
Hours: Monday-Friday, 8 AM - 6 PM EST
Effective Date: January 1, 2025
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Email: privacy@clearflowtesting.ca
Phone: 1-800-WATER-TEST